Concky Privacy Policy

Last updated: July 11, 2026

Summary

Concky includes a local-only guest mode and optional signed-in patient and provider experiences. Signed-in modes can transmit account, plan, invite, and exercise-session data to provide connected care-plan features. Concky does not sell personal information or use advertising SDKs.

Information the app stores on the device

Concky stores the following information locally on your device:

• exercise settings you choose, such as duration, speed, and display preferences
• recent session history, such as exercise name, score, completion state, and timestamp
• signed-in session state, provider linkage, assigned plan details, and pending records needed to sync exercise history when you use connected features

In guest mode, exercise settings and recent session history stay on your device.

Information processed when you sign in

If you sign in as a patient or provider, Concky can process:

• account identity data from Apple or Google sign-in
• patient or provider profile data, such as display name, email, and optional date of birth
• invite codes or tokens used to link a patient with a provider
• assigned exercise plans, schedules, notes, and exercise parameters
• signed-in patient exercise-session history and outcome metrics used for provider review

Information guest mode does not collect

In guest mode, Concky does not track your location; access your photos, contacts, or camera; use advertising SDKs; or sell personal information.

Data sharing and service providers

Signed-in patient and provider data may be processed by the infrastructure and authentication providers that support the service, including Google Cloud and Apple or Google sign-in. Concky limits this processing to what is needed to provide and secure the signed-in service.

Children's privacy

Concky does not knowingly collect personal information from children.

Security

Concky uses Apple platform protections for local storage and is designed to use encrypted transport, least-privilege access controls, audit logging, and provider-patient scoping for signed-in service data. No method of storage or transmission is perfectly secure.

Medical disclaimer

Concky is supportive training software and is not a substitute for diagnosis, treatment, or guidance from a licensed clinician.

Contact

For privacy questions, email [email protected].